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Customer Support

You worked hard to win over your customers, but in today's competitive, on-demand world you have to work even harder to keep them.

Consumer expectations of customer support continue to rise with little room for error. In fact, a recent Customer Experience Impact report found that 62% of consumers will switch service providers due to poor customer service.

We believe that excellent customer service isn't just a necessity, it's a competitive advantage. That's why we go above and beyond to train teams of knowledgeable, friendly and professional specialists well-versed in your brand and customer experience. Our agents understand that good customer care isn't just about solving problems -- it's about delighting customers so that you don't have to worry about retention.

We specialize in:
  1. Inbound and Outbound Telephone Support
  2. Social Media Support (Email, Facebook, Twitter, Chat and SMS)
  3. Tele-Surveys
  4. Welcome Calls
  5. Upsell and Cross Sell Programs
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Customer Support

About The ServiceLine

We are a Sales and Marketing Company with Customer Support Functions like Lead conversions, Tele-marketing, IVR Solutions, Inbound / Outbound Call Handling.