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TSL Blog

The ServiceLine Blog post is all about Talking and discussing about Customer Experience, Customer Support, Events and Technology driving delivery of exemplary customer service and support.

Mark Zuckerberg gives Jiajiri App a Node

Facebook has approved Jiajiri Android App as an app that gives Facebook users control, an app that is of good quality, an app that protects and safe-guards user privacy and finally as an app that abides by the law. Jiajiri Android App, an app that enables its users to sell through social media by posting to several Facebook pages and several Facebo...
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KCB’s 2Jiajiri , Safaricom’s BYOB, Jiajiri.Today App

A complete set of what any youthful entrepreneur would need within the first three years of starting up a business. However, if you cannot have all the three, at least have Jiajiri Today App. KCB's 2Jiajiri – KCB Foundation, on 9 th March 2016, launched a 50 billion job creation programme called 2Jiajiri. This program seeks to catalyse employment a...
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BULK SMS, BULK VOICE or BOTH

Sending one SMS messages to thousands of mobile subscribers simultaneously has been simplified over the years through Bulk SMS. This is common and widely used. Improved versions try to personalize the communication with recipients by sending them personalized SMS messages. Sending Bulk Personalized SMS Messages has several advantages and ...
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The Ultimate SMS Directory Is Here

Are you looking for a house for rent or for sale? Have you tried other ways and you seem not to be satisfied? Do you spend a lot of money before you get the house you need? Do you get value for your money as you search for the house? Well, The ServiceLine Directory Service is the first SMS Directory for you to search through. With no...
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Engaging your Customers in 2016

As the new year approaches, there's is one important thing you must focus on in between the celebrations and partying. Your strategy to engage your customers and be responsive to their needs. Planning is a very crucial stage when discussing about being customer focused come the new year. However, at times it is just difficult to know where to begin...
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I almost fought @Tuskys Supermarket

"My Name is Felix. I am deaf and dumb living with my Uncle and Aunt at Adams Arcade Nairobi. On Tuesday, 15 th November 2015, my aunt sent me to get some items in the supermarket. We stay near two supermarkets. I did not find what I was looking for in the first supermarket and I had to walk further to the next supermarket – Tuskys Supermarket Adams...
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Keeping your App in the App-Store

Building quality Android apps and getting good reviews depends on your ability to know, understand and fix bugs when your users (customers) experience them as well as your ability to continuously engage the user (customer) during this difficult phase of testing and launching the app without them un-installing your app. Letting users and t...
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On Holiday? You or Your Business?

Everyone is looking forward to the coming holidays. What does this mean to Startups and SMEs with limited human resources and budget? As a start-up or SME entrepreneur, if you go on holiday, chances are high your business will follow you? Depending on the line of business you are in, the up-coming holiday may be peak or off-peak for instance if you...
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Exponential Growth – A Problem to Rabbit Farmers Solved by RabbitIQ

What would you consider your biggest risk if your business grew faster than you could adopt? Derrick Kinyua, the C.E.O and Founder of RabbitIQ tells us how true the saying "breeding like rabbits" is and how he's company helps farmers manage a reliable, efficient, sustainable and professionally ran farm while at the same time guaranteeing all rabbit...
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The TOP Family Fun Activities in Nairobi

Family is very important and most important is how you spend your time together. With the Nairobi lifestyle where everyone is busy or on social media, less and less time is allocated for family bonding. Nairobi and its environs have great affordable places to go have fun as a family. An experience each family member will treasure for life. Tod...
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First Customa... #BeTheFirst at Lake Victoria Safari Village

Most people prefer the coast of kenya for holiday and relaxation as compared to other areas within this country. Why is that? My best guess is the shore of the ocean and the activity within the shores. What if you could find a more private shore similar or better than the shore of the indian ocean filled with lots of fun and experience during the j...
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About The ServiceLine

We are a Sales and Marketing Company with Customer Support Functions like Lead conversions, Tele-marketing, IVR Solutions, Inbound / Outbound Call Handling.